Any organisation that supports processes or products with software benefits from a well-established escrow agreement.
An escrow agreement provides certainty that business processes can continue, even if your software supplier suddenly drops out or is no longer able to deliver. This way you avoid unnecessary risks and create trust with customers, partners and within your own organisation.
A manufacturing company may depend on ERP software, a financial services company has customer-specific tools, and a SaaS vendor provides software to other companies. Whether you provide software yourself or use it daily within your processes, continuity, security and access to software components are key.
An escrow agreement is a service in which we, as an independent third party, take important parts of the software, such as source code, documentation, configurations and/or cloud access, safely in custody. If your supplier fails or goes out of business, we’ll make sure you have the parts you need to keep going. In this way you are assured of a future-proof solution, no matter what.
Ensure business continuity
You maintain access to essential software, data and systems, even in the event of unexpected situations.
Making dependencies transparent and manageable
An escrow agreement gives control over critical software, processes and suppliers.
Strengthen trust
Customers, investors and internal stakeholders value organisations that are well prepared.
Meeting contractual or regulatory requirements.
Many organisations mandate an escrow arrangement as part of risk management or compliance (such as ARBIT, ISO, SOC 2, etc.).
Escrow is valuable to any organisation working with software, such as:
At Escrow Alliance, we ensure that the process is understandable, clear and fully taken care of. All services include legal agreements, secure storage and (if desired) technical verification.
We always start with an informal intake. We discuss how your organisation uses or delivers software, where possible risks lie, and what level of continuity is desirable or required. This can be done by phone, online or on location.
Based on the intake, you will receive a concrete proposal for an escrow that suits your situation. In doing so, we take into account:
We advise clearly and independently: only what is really needed, no more and no less.
After we draft the escrow agreement. This is coordinated with all parties involved (e.g. customer, supplier and Escrow Alliance as independent agent).
We also supervise the technical part, such as:
Everything is captured, tested and documented.
We make sure that the repository stays up-to-date with new versions or updates, periodic reminders, possibility of (annual) re-verification and a fixed point of contact at Escrow Alliance. This ensures that your arrangement continues to work, even as the world around you changes.
Should a situation arise where access is needed (e.g. bankruptcy, breach of contract or termination), we will guide the entire activation process. We review compliance, provide access to the repository and stand ready for further support.
A well-established escrow provides peace of mind, security and continuity. Prevent downtime, damage and uncertainty. Don’t wait until things go wrong. We are happy to help you with a customised arrangement that suits your software and business interests.
Wondering what we can do for your organization?
Contact us today
