Privacy declaration

Escrow Alliance, located at Kenaupark 15 2011 MR, Haarlem, is responsible for the processing of personal data as reflected in this privacy statement.

Do you have questions about our privacy statement?

  • Please, fill out the form with your question
  • Or call us with your question

Personal data we process?

Escrow Alliance processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

– Company name

– First and last name

– Gender

– Address information

– Phone number

– E-mail address

– IP address

– Location data

– Data about your activities on our website

– Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 18 years old. Unless they have parental or guardian permission. We do not check whether a visitor is older than 18. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at privacy@escrowalliance.com, we will remove this information.

For what purpose and on what basis we process personal data

Escrow Alliance processes your personal data on the basis of permission, execution of an agreement, legal obligation and legitimate interest. The processing of this data serves the following purposes:

– In requesting a brochure, you agree to be contacted by us (if applicable).

– Handling your payment

– Calling or emailing you if necessary to perform our services

– Informing you of changes to our services and products

– Escrow Alliance also processes personal data if we are legally required to do so, such as data we need for our tax return.

Automated decision making

Escrow Alliance does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human (for example, an employee of Escrow Alliance) sitting between them.

How long we keep personal data

Escrow Alliance retains your personal data only as long as necessary to fulfill the purposes for which your data is collected and/or to protect the legitimate interests of Escrow Alliance take care of, such as compliance with legal retention periods.
If
Escrow Alliance no longer needs the data for the purposes stated above, then Escrow Alliance may Escrow Alliance retain the data for archiving and possible legal proceedings.

If we process your personal data to answer a question from you, we will keep that data so that we can answer possible follow-up questions or handle a possible complaint.

Sharing personal data with third parties

Escrow Alliance does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Escrow Alliance remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Escrow Alliance only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Escrow Alliance and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request to view, correct, delete, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to privacy@escrowalliance.com.

Escrow Alliance would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Escrow Alliance takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you feel that your information is still not secure or there are indications of abuse, please contact our customer service or at privacy@escrowalliance.com

Last update of this statement: March 21, 2022